Deliveries of our packages are made without a signature. During checkout, you can add a signature for $5 if your order is less than $299. Orders $299+ will all be shipped with a Signature Included.
- All orders are shipped using UPS or Canada Post
- Orders will be processed within 1-2 business days, Monday to Friday.
- Shipping can take up to 7 business days to receive depending on your location.
- You will be notified within 24 hours of any order issues that may occur
Peak Times Disclaimer:
- During peak times like Holidays and promotions such as Black Friday and Boxing Day, due to high order volume, your items may take longer.
Customs, Duties, and Taxes:
- Responsibility: Boutique Deauville ships from Canada and is not responsible for any customs and taxes applied to your order. The customer is responsible for all fees imposed during or after shipping (tariffs, taxes, etc.). If an order is refused due to customs fees, the customer remains responsible for the cost of shipping. This amount will be deducted from the refund once the order is returned and processed.
If you entered your address incorrectly when making your order, we are not liable. Don't forget to enter the right shipping information!
If you have any questions, don't hesitate to contact us by email or the chat bubble in the right corner. We'll get back to you right away
