Shipping policy

Free shipping within Canada!

  • Free Shipping on all orders over $99+. Across Canada

* Deliveries of our packages are made without a signature. During checkout, you can add a signature for $5 if your order is less than $299. Orders $299+ will all be shipped with a Signature Included. 

Note - If you choose to not include a signature with your order at checkout any lost packages, packages delivered to the wrong address etc ... are not our responsibility and must be handled with the carrier.

  • All orders are shipped using GLS, Canpar or Purolator.
  • Orders will be processed within 1-2 business days, Monday to Friday.
  • Shipping can take up to 7 business days to receive depending on your location.
  • You will be notified within 24 hours of any order issues that may occur
  • During Holidays & Promotions such as Black Friday, Boxing Day etc ... Due to high order volume, your items may take longer than expected.

If you entered your address incorrectly when making your order, we are not liable. Don't forget to enter the right shipping information!

If you have any questions, don't hesitate to contact us by email or the chat bubble in the right corner. We'll get back to you right away.

Recovery Policy

If there was a leakage or breakage during delivery, please let us know within 5 days of receiving your item. We won't be able to begin the refund and return process if the deadline has passed.

You are responsible for paying the entire cost of shipping if you ordered the wrong product or any other component of the order process. If we made a mistake, we will happily take responsibility and cover the shipping costs.

We will never issue a refund for a used item.

Free Samples!

Boutique Deauville offers free samples depending on the brand. Stock is limited!

Free Products!

Boutique Deauville offers spontaneous Gift With Purchase Promotions. Quantities are limited so be sure to subscribe to our newsletter to never miss out!

Please be aware that only one complimentary gift will be provided per order. In the event that multiple gifts are added to your order, we will select the gift that is most relevant to your purchase.

** If you need to cancel your order (placed order by mistake etc ...), there will be a restocking fee of 3% of your total order amount.